HELP WITH GOMAIN APPS & SERVICES
Support.
Need help with a GoMain app or service? Email support@gomain.com.
Report a problem
Include the app name and version, your device model and operating system version, what you expected to happen, and what happened instead. Steps to reproduce the issue and screenshots with personal information removed can help us investigate.
Please do not send passwords, payment card details, or other sensitive information.
App Store purchases and subscriptions
For subscriptions billed by Apple, follow Apple’s instructions to manage or cancel a subscription. Deleting an app does not cancel its subscription.
To request a refund for an Apple purchase, see Apple’s refund instructions. Apple reviews refund requests and determines eligibility.
If a purchase is not available in the app, check that you are signed in to the Apple Account used to buy it. Use Restore Purchases if the app offers it, or email us with the app name and a description of the issue.
Privacy questions
Read our privacy notice for website and support information. For questions about a specific app or information you have shared with GoMain, email support@gomain.com and include the app name.