HELP WITH GOMAIN APPS & SERVICES
Support.
Jump to Tidewater, Stickies Plus or Janitor. Need help with a GoMain app or service? Email support@gomain.com.
Tidewater for Mac
Tidewater puts custom icons on your folders and files. It needs macOS 13 Ventura or later. A few answers that solve most questions:
Apply a whole pack. Choose a pack, press Apply and allow your home folder when macOS asks. Tidewater lists Desktop, Documents, Downloads, Pictures, Music and Movies; skip any you want to leave alone. macOS may ask again for protected folders.
Use the Finder menu. In Tidewater, press Open System Settings and turn on Tidewater under Extensions. Then right-click a folder or file in the Finder and choose Tidewater. If macOS asks, select that same item to give permission.
An icon did not change. The Finder sometimes shows the old icon until the window is closed and reopened. If it still has not changed, apply the icon again from the app and allow the folder when asked.
Go back to the standard icons. Choose Use Default Icons in the app or the Finder menu. Tidewater does not keep a copy of a custom icon you had before, so it cannot bring back a previous custom icon.
Tidewater Plus is not showing. Open Tidewater > Tidewater Plus and press Restore Purchases while signed in to the Apple Account that subscribed. Icons already on your folders stay even if Plus ends.
Still stuck? Email support@gomain.com with your macOS version and the app version from Tidewater > About Tidewater.
Stickies Plus
Stickies Plus needs macOS 14 Sonoma or later. Writing notes is free; Stickies Plus Pro (Monthly $0.99, Yearly $7.99, each with a 3-day free trial, or Lifetime $14.99 once) unlocks sync, Glue, Remind Me, Version History, Search All Notes and Spotlight, and the ⌃⌥⌘N shortcut. Prices are in US dollars; the App Store shows your local price.
Import from Apple Stickies. File › Import from Apple Stickies opens on Apple's notes folder; click Import. Apple's notes are never changed.
Sync between Macs (Pro). File › Sync › iCloud Drive… lets you pick or create a folder in iCloud Drive. Choose the same folder on every Mac and they stay in step. Any shared folder works.
Glue (Pro). Note › Glue attaches a note to an app, Space, folder, document or website; it shows only while that is in front. Folder, document and website glue ask macOS once for permission to talk to the Finder, the document's app or your browser.
Version history and Recently Deleted. File › Version History goes back through every edit (Pro). Closed notes stay in File › Recently Deleted for 30 days, free.
Shortcuts. ⌘N new note, ⌘W close, ⌘M collapse, ⇧⌘F float on top, ⌥⌘T translucent, ⌘1–⌘6 colors, ⌥⌘F search all notes, ⇧⌘D timestamp, ⇧⌘L checklist, ⌃⌥⌘N new note from anywhere. Automate with stickies://new?text=Hello&color=pink, stickies://search?q=milk, stickies://gather and the Shortcuts actions Create, Search and Gather All Sticky Notes.
Pro is not showing. Choose Stickies Plus › Stickies Plus Pro… and press Restore Purchases while signed in to the Apple Account that bought it.
Janitor
Janitor needs macOS 15 Sequoia or later and is a one-time purchase.
Nothing found. Janitor only sees folders you approve. Click Add Folder (or a suggested folder in the sidebar), approve it in the open panel, then Scan. Results appear for folders that contain Rust, Swift, Node, Gradle, Xcode and similar projects.
Undo a clean. Cleaning moves folders to the Trash by default, so you can put one back from the Trash. Settings › General switches to immediate deletion. The next build recreates anything removed.
Auto-Clean. Settings › Auto-Clean runs at the interval you choose while Janitor is open, and only removes folders untouched for the number of days you set.
Report a problem
Include the app name and version, your device model and operating system version, what you expected to happen, and what happened instead. Steps to reproduce the issue and screenshots with personal information removed can help us investigate.
Please do not send passwords, payment card details, or other sensitive information.
App Store purchases and subscriptions
For subscriptions billed by Apple, follow Apple’s instructions to manage or cancel a subscription. Deleting an app does not cancel its subscription.
To request a refund for an Apple purchase, see Apple’s refund instructions. Apple reviews refund requests and determines eligibility.
If a purchase is not available in the app, check that you are signed in to the Apple Account used to buy it. Use Restore Purchases if the app offers it, or email us with the app name and a description of the issue.
Privacy questions
Read our privacy notice for website and support information. For questions about a specific app or information you have shared with GoMain, email support@gomain.com and include the app name.